The answers to many business problems are already inside the business, but the reason they are not found is because businesses don’t know what they know.

Chances are, if your organisation struggles with any of the following, then you have a knowledge management problem.

·         Employees cannot find critical knowledge in time.

·         Nothing is gained from failures; failures are soon forgotten.

·         Expertise is not shared.

·         Employee’s departure causes loss of key clients, suppliers, best practices, firm competence, and even revenue.

·         Individual employees closely guard knowledge and insights.

·         Managing the gate keepers to the company's critical knowledge

·         Fear of job security exists.

·         Collaboration is only lipservice.

·         Frequent changes in software, communication protocols, and computing hardware and software.

·         Technology advantages are soon copied.

·         Business and IT strategy are not "on the same page".

·         Expertise or skills gained during development of a product or service is not readily available to subsequent project teams, lost or redistributed.

Contact us at info@mwal.co.nz to see how we can help you to overcome these problems with a customised knowledge management solution.